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Colorado Clinical Guidelines Collaborative (CCGC) currently has the following job opportunities available.

The Colorado Clinical Guidelines Collaborative (CCGC) is a unique non-profit coalition of health plans, physicians, hospitals, employers, government agencies, quality improvement organizations, and other entities working together to reduce fragmentation, and implement systems and processes, using evidence-based clinical guidelines, to improve healthcare in Colorado.

Administrative Support Specialist

GENERAL STATEMENT OF DUTIES: The specialist provides administrative support for the Health TeamWorks office, and the organization as a whole.

IDEAL CANDIDATE: Looking for career administrative support specialist. Has an enthusiasm for our mission, a strong work ethic and the ability to take on the responsibility for supporting the many functions of the organization. A person who is oriented toward positive friendly customer service. Is highly organized with ability to multi-task and has strong administrative support experience, database maintenance, and excellent computer skills.

FUNCTIONAL RESPONSIBILITY: Works under the direct supervision of the Director of Finance and Operations. Performs a variety of administrative activities including telephone reception, scheduling meetings, offers assistance and orientation to new staff, updating and maintaining various databases and general support functions.  

POSITION TYPE: Full-time, Non Exempt

EXAMPLES OF DUTIES:
(The following are intended to be illustrative only and not intended to be all inclusive)

Essential Functions - works with management and staff to:

  • Perform a range of diverse administrative support activities for Health TeamWorks. Serve as a central point of contact for Health TeamWorks management, staff, and other external constituencies in the resolution of a variety of day-to-day matters. Answer and screen telephone calls and ensure timely responses to callers, handling any complaints courteously. Implement established polices and procedures set by management.
  • Use computer to access e-mail, electronic calendars, and office support software. Use various software applications, such as spreadsheets, databases, and power point. 
  • Coordinate and schedule for Staff and other Health TeamWorks meetings, either face-to-face or by conference call. Coordinate participants’ schedules and arrange dates, times, and venues for meetings.  Notify participants and send follow up reminder notices. Work with staff to complete and distribute agendas, minutes, and other materials before and after each meeting, ensuring they are sent in a timely manner. Solicit feedback on minutes, incorporate suggested revisions and redistribute as needed. Collate and distribute meeting packets, arrange any required catering or audiovisual equipment. As assigned, compose draft correspondence, minutes of meetings, agendas, and other needed office documents. Maintain paper and/or electronic calendars of office meetings, events, activities, and staff schedules.  
  • Maintain and update Staff databases and lists, including email distribution lists. Establish, update, and maintain Health TeamWorks central paper and electronic files and records systems. Implement and maintain data management systems as required.
  • Sort and distribute all incoming mail daily.  Ensure outgoing mail is posted. Distribute correspondence in a timely manner (letters, proposals, memos, faxes, emails, reports, etc) to Health TeamWorks managers and staff.  Maintain logs of incoming checks and record dues payments in appropriate file.
  • Coordinate various aspects of ongoing projects including assembling packets, arranging lectures, tracking and entering survey results into a database, arranging logistics for staff travel, and other activities as needed. 
  • Assist with planning all logistics for special events and conferences including invitations, mailings, location, catering, conference materials, presentations, AV equipment, registration, and other logistics as needed.
  • Manage Health TeamWorks office supply process including ordering, stocking, and accounting of supplies needed for day-to-day office operations, making sure no out of stock situations occur. Work with Project Development Coordinator to maintain supply of updated and assembled Health TeamWorks materials, such as Public Relations packets and other materials.  
  • Submit timesheets for self for assigned projects if needed.
  • As appropriate, maintain employment applications and coordinate interview logistics.

REQUIREMENTS: Requires strong problem-solving, “can-do” attitude, team work mentality, with the ability to multi-task. Must have experience in administrative support duties, with the dedication to do whatever it takes to get the job done. Demonstrate ability in English usage, spelling, grammar, and punctuation. Have an understanding of correct procedures for maintaining paper and electronic filing, record keeping, and database management. Ability to create, compose, and edit written materials. Ability to make administrative/procedure decisions and judgments. Ability to establish and meet time schedules and show flexibility when unexpected changes occur. Must be able to establish and maintain effective working relationships with diverse staff, managers, board members, representatives of member organizations, and general public.

WORKING CONDITIONS: Primary work is performed in an office environment with extensive telephone contacts.  Much of a typical work day is spent at a computer terminal. Travel to outside meetings or for other activities is required occasionally. Usually works on multiple tasks, various projects, and different software programs during the course of a workday.

MINIMUM QUALIFICATIONS AND SPECIAL SKILLS
REQUIREMENTS AND RESTRICTIONS:

Physical: Position requires ability to work in an office environment and manage the stresses of meeting multiple deadlines and handling interruptions to on-going project work.

Computer Knowledge: Excellent computer skills required: Word, Access, Excel, Outlook, mail merges and PowerPoint. 

Education: High School Diploma or G.E.D required.  Prefer A.A. or B.A. degree

AND

Experience: Minimum 2-4 years of progressive general office/administrative support experience

OR

An equivalent combination of education and extensive relevant experience.

WEEKLY EMPLOYMENT HOURS:  40 Hours a week

SALARY RANGE:  $28,000 to $35,000 plus benefits

Electronic Health Record (EHR) Implementation Consultants

We are searching for well rounded EHR consultants to join our Regional Extension Center team for challenging, diverse and interesting work along the path to Meaningful Use. We will be working in small to medium sized Practices and are looking for individuals who are comfortable performing in a combined Project Manager / EHR analyst role.

PM duties include:

  • Develop project plans, schedules, and other scope definition documents for assigned projects from provided project management templates
  • Manage the scope of work, objectives, and other project management activities of assigned projects
  • Act as the primary project contact teaming with the Project Sponsor
  • Identify and develop change orders
  • Maintain project management information and tracking systems
  • Issue management and resolution
  • Weekly status reporting
  • Able to manage multiple implementation sites at once
  • Must be detail oriented, organized, and have strong multi-tasking ability

EHR Analyst / Implementation Consultant duties include:

  • Partner with the selected vendor to provide consultation services to Physicians practices from pre-implementation through post-implementation project phases
  • Facilitate analysis, requirements gathering and current state to future state process work
  • Create requirements documents and system workflow documentation
  • Understand and be able to effectively communicate data integration requirements to Physician Practices and vendors
  • Maintain customer relations during the course of the project in order to attain product acceptance and adoption
  • Design and build reports based on multiple user needs and requests
  • Support “go-live” activities within the Practice

Desired Qualifications

  • Bachelor’s degree, or equivalent work experience.
  • 3+ years of proven Project Management/Business Systems Analysis experience OR direct clinical environment engagement with an EMR
  • Strong Healthcare/EMR/Clinical Background or Experience
  • Knowledge of HIPAA Privacy & Security regulations
  • Understanding of integration, data flow and HL7 interfaces
  • Database knowledge including SQL Reporting
  • Working knowledge of reporting tools such as Crystal Reports
  • Desire to work in a small, empowered, high-performing team
  • Comfortable in teaching and learning from team-mates
  • Good work ethic, ability to learn quickly
  • Enjoy a fast paced, changing environment

Please send your resume to jobsrec@coloradoguidelines.org for consideration. NO PHONE CALLS PLEASE.

Quality Improvement Manager

Trains, mentors and manages Quality Improvement Coaches that provide on-site facilitation in primary care practices to help them become Patient Centered Medical Homes.

The ideal candidate will have a minimum of 3 years of experience in Quality Improvement work in the clinical setting, be experienced in commonly accepted QI principles including Chronic Care Model, Model for Improvement and PDSA cycles, and be conversant with EHR technology. 

Travel within Colorado is required.

Compensation commensurate with experience.

Please submit resume and cover letter to jobs@healthteamworks.org. NO PHONE CALLS PLEASE.

Quality Improvement Coach

GENERAL STATEMENT OF DUTIES: As a member of the CCGC Practice Transformation Team the Quality Improvement Coach manages a caseload of practices involved in improvement activity sponsored by CCGC.  The QIC utilizes an evidence-based approach to facilitating multi-discipline quality improvement work both directly in the practices and within this organization, applying new foundational principles as the knowledge base for quality improvement coaching in healthcare evolves. The QIC maintains accountability for the facilitation of practice measure reporting as well as individual assessment of practice progress toward desired transformational change.

FUNCTIONAL RESPONSIBILITY:  Reports to Improving Performance In Practice (IPIP)/Patient-Centered Medical Home (PCMH) Manager and is responsible for working with practices to facilitate redesign efforts, supporting their achievement of improved patient outcomes, increased patient, provider and health care team satisfaction, and efficiency within the practice.

POSITION TYPE:  Full-time, Exempt

Essential Job Functions:
Serve as the primary liaison, teacher, coach, and facilitator for practices participating in CCGC-sponsored practice transformation activity.

  • Establish and maintain a supportive, collegial role with CCGC practices engaged in improvement activity, particularly including assigned practices and their individual improvement team members.
  • Using a standardized approach based on CCGC’s IPIP program:
    • Participate in baseline information gathering and assessment of practices.
    • Introduce and educate incoming practices to the program, key principles related to implementation, foundational concepts (including, but not limited to, the Planned Care Model and the Model for Improvement), and accountabilities.
    • Utilize the associated Change Package and subsequent related high-leverage changes in supporting the practice in establishing its overall improvement aim and tests of change.
    • Assist the practice in maximizing use of available health information technology resources in order to accomplish improved patient outcomes and increased office efficiency focusing on such areas as:
      • Population management and registry use/incorporation of registry functionality
      • Planned care
      • Coordination of care
      • Goal setting and action planning with patients
      • Reporting of measures
      • Patient safety
    • Assess and document practice progression throughout transformation process using such tools as the QIC Report and keeping of field notes.
    • Review data monthly with individual practice improvement teams.
    • Prepare practices for transition to next level of participation as warranted by situation.
  • Facilitate efficient, effective improvement team meetings.  Role model these skills in order that improvement team leaders will also be able to effectively manage improvement team meetings with increasing independence over the course of time.
  • Regularly maintain databases directly associated with role, such as the IPIP Database.
  • Link practice to available external resources, such as consultants and group learning opportunities, to meet specific needs which extend beyond those that are met by the QI Coach’s role.
  • Participate in Practice Transformation Team Monthly Practice Data Review.
  • Participate in the planning and hosting of CCGC’s Learning Collaboratives
  • Effectively collaborate within and across CCGC teams.
  • Assist and support CCGC and the Practice Transformation Team in summarizing and disseminating experience-related learning by way of team updates, written reports/articles, and/or presentations as called for by directors.
  • Maintain collegial relationships with CCGC’s external partners including, but not limited to, collaborating organizations, funders, and vendors.

Physical:  Position requires ability to work in an office environment with the flexibility to work remotely, travel throughout Colorado, and manage the stress of meeting multiple deadlines and handling interruptions to on-going work activities. 

Communication Skills:  This position relies very heavily on having strong interpersonal and communication skills. Excellent verbal, written, presentation, and group facilitation skills required. The QIC role requires effective remote communication as well.  Strong critical thinking skills necessary to evaluate and respond to team progress and related team dynamics.,

Computer Knowledge:  Excellent computer skills particularly related to Microsoft applications including Word, Access, Excel, PowerPoint and Outlook. Comfort with exploring and learning to use new or unfamiliar applications or databases.  Ability to teach practices how to maximize technology.

Education: A minimum of B.A/BS in health care or related field.  Course work in Quality Improvement preferred and/or facilitation skills.

AND

Preferred Experience:  Minimum five years experience in health care. Ideal candidate will have had experience in a primary care practice that successfully implemented quality improvement initiatives. 

To apply, please send a resume and cover letter to jobsqic@coloradoguidelines.org. NO PHONE CALLS PLEASE.